We ship our candles with Mondial Relay and Colissimo . Delivery times vary depending on the carrier and your location:

• Mondial Relay : Delivery to a collection point within 3 to 5 working days after dispatch.
• Colissimo : Home delivery within 2 to 3 working days after dispatch.

Shipping costs are calculated automatically when you place your order, based on the weight and shipping method chosen.

To fully enjoy your candle and optimize its combustion, here are some maintenance tips:

• During each use, allow the wax to melt over the entire surface to avoid the formation of a hollow.
• Before relighting your candle, trim the wick to about 1 cm to avoid a flame that is too high and the formation of black smoke.
• The estimated burning time is approximately 35 hours .

Yes, you have 14 days from the date of receipt of your order to exercise your right of withdrawal.

• Return shipping costs are the responsibility of the customer.
• The candle must be unused, in perfect condition and in its original packaging .
• To initiate a return, contact us at contact@tsukanime.com specifying your order number.

Once the product has been received and verified, we will process the refund within 7 business days .

Our candles are entirely handmade , with a carefully studied composition to guarantee a clean and pleasant burn.

• The main part of the candle is made of soy wax , a natural wax without paraffin.
• The molded part contains a mixture of soy wax and paraffin wax , representing 10g of paraffin out of a total of 200g .
• Our flavorings are carefully selected and used in proportions that comply with current standards.
• Our wicks are made of cotton, without chemical treatment, for a clean burn and without toxic smoke.

You can enjoy our candles with complete peace of mind!